Below, we provide steps for overcoming the three most common problems jobseekers face when trying to upload their CV to our website:
- Document file name contains unusual characters
- Document file size is too large
- Unaccepted document file type
- Document file name contains unusual characters
Some unusual characters, such as ‘&’ and ‘%’, might prevent you from being able to upload your CV.
We recommend using only your first name and your last name in the file name. For example, johnsmith or janejones.
- Document file size is too large
Your jobseeker account can only store documents 1MB or less in size. Unfortunately, documents over 1MB cannot be accepted.
It’s easy to check the file size of your CV, no matter what device it’s on. For additional advice on how to check the file size of your CV, we recommend visiting your preferred search engine, then searching “check document file size” and the name of the device upon which your CV is stored.
Important
Pictures and graphics can greatly increase the size of a file. Where possible, we recommend excluding these from your CV.
- Unaccepted document file type
Your jobseeker account can only store MS Word, PDF and Rich Text Format document file types.
Please ensure you are trying to upload one of these document files types.